Insurance Claims Partner
Alternative Accommodation
When a home becomes uninhabitable, families need somewhere to live – fast. Travard Properties partners with insurers, loss adjusters and claims handlers to place policyholders into furnished, move-in-ready homes across the UK.
From the first call through to check-out, we manage every step of the accommodation element of the claim – with speed, care and complete discretion.
How We Support Insurers & Policyholders
A complete alternative accommodation service designed around the realities of the modern claims process – quick to deploy, easy to manage, and reassuring for the policyholder.
Rapid Response
Same-day and 24-hour placements for urgent claims. A dedicated team is on hand to move fast when policyholders need it most.
UK-Wide Portfolio
Access to residential properties across the UK, with the flexibility to source in specific locations close to schools, workplaces and support networks.
Furnished & Move-In Ready
All properties are fully furnished, well-maintained and ready to occupy – from kitchenware to linens – so families can settle in immediately.
Flexible Stay Durations
Short, medium and long-term stays supported – from a few weeks to 12+ months – adapting as the claim and repair timeline evolves.
Family, Pet & Accessibility Friendly
We accommodate pets, larger families and specific accessibility requirements such as ground-floor living or step-free access.
Direct Billing to Insurer
We invoice the insurer or loss adjuster directly, with clear, itemised billing – removing friction from the claim lifecycle.
Dedicated Account Manager
A single point of contact manages the entire placement – from initial enquiry through to check-in, mid-stay changes and check-out.
Discreet & Professional
Sensitive handling of displaced policyholders, with professional tenancy documentation and full regulatory compliance.
Claim Types We Cater For
We work on accommodation placements across the full spectrum of residential insurance claims – whatever has caused the policyholder to be displaced.
Who We Work With
Insurers, Loss Adjusters & Claims Handlers
We act as a trusted accommodation partner, integrating seamlessly with your claims workflow. Whether you need a single placement or ongoing capacity across a portfolio of claims, our team provides:
- •Fast quote turnaround and placement confirmation
- •Clear, itemised invoicing with direct billing to the insurer
- •Proactive mid-stay updates and extension management
- •A single named account manager as your point of contact
Policyholders & Families
If your home has become uninhabitable and your insurer has agreed alternative accommodation, we focus on making the move as calm and comfortable as possible:
- •A furnished home that suits your family, pets and routine
- •Located conveniently for schools, work and support networks
- •Clear tenancy paperwork and a straightforward check-in
- •A responsive team if anything needs attention during your stay
How It Works
01
Enquiry
Submit the details of the claim and the accommodation needed – location, occupants, duration and any specific requirements.
02
Property Match
We identify suitable furnished properties from our UK portfolio and confirm availability, pricing and terms.
03
Placement
Paperwork is issued, keys are handed over, and the policyholder is moved in – often within 24 to 48 hours.
04
Ongoing Support
Your account manager handles extensions, changes and check-out – all with clear, itemised billing to the insurer.
Request Alternative Accommodation
Tell us a little about the claim and the accommodation needed. Our team will come back to you with options – usually within a few hours during working days, and often the same day for urgent placements.
1.Complete the enquiry form opposite
2.We confirm suitable properties and pricing
3.Paperwork, check-in and direct billing handled by us
4.Your account manager supports the stay end-to-end
Enquiry Details
Privacy Notice: All information submitted through this form is stored securely and will only be used to respond to your enquiry and arrange accommodation. We do not share your information with third parties outside of the claim lifecycle.